10 Benefits of Managed IT Services

The High Cost of IT Failures

Insufficient IT support can significantly impact a business’s financial health. According to Information Technology Intelligence Consulting (ITIC), 40% of enterprises said a single hour of downtime can cost between $1 million and over $5 million – exclusive of any legal fees, fines or penalties. In a Gartner survey, 98% of companies stated the cost of IT downtime ranged from $100,000 to $540,000 per hour.

The Challenges of Internal IT Teams

With technology advancing at an unprecedented pace, relying solely on your in-house IT team for system maintenance might not suffice. Internal IT teams encounter numerous challenges:

• Recruiting, retaining, and scaling talent poses significant hurdles.
• Substantial investments are required for development and skill enhancement.
• Awareness of forthcoming technology trends and innovations may be lacking.
• Competency gaps exist across diverse technology areas.
• Struggling to consistently generate value due to limited bandwidth or inclination.
• Prompt issue resolution might falter, failing to meet the growing demand for rapid solutions from digital users.

What Benefits Can Managed IT Services Bring to Your Company

Managed Services enable organizations to have access to comprehensive IT management and consultancy services that can help strengthen their IT foundation, manage risk and compliance, and enhance competitive position. With capabilities across business application management, custom software development, workforce productivity, cloud migration, cybersecurity, and data protection, they can help make technology a competitive advantage while empowering businesses to achieve extraordinary business results.

Here are some benefits Managed Services can bring to your business:

1. Focus on Your Core Business Objectives

As your business grows, your technology needs grow proportionally, placing strain on an in-house IT team. This burden often leads to additional responsibilities that divert attention from core objectives. Managed Services offer a solution by liberating your technical staff from daily IT management, empowering them to concentrate on their core objectives.

2. Skills and Expertise

New technologies often pose unique challenges that your current IT team might not have the expertise to address daily. Opting for Managed Services offers a practical solution to access necessary skills and knowledge without the hassle and cost of hiring specialized in-house talent. Partnering with a Managed Services provider brings a team of experts with technical, functional, and operational skills essential for supporting your business solutions. These specialists ensure system reliability, offer security guidance, and maximize the efficiency of your IT infrastructure.

3. Optimize Efficiency & Reduce Expenses

Your focus should be on your business, not the intricacies of IT. Managed Services offer expert support without the expense of a full-time specialist. In-house IT management incurs substantial costs in recruitment, training, and retention. Managed Services mitigate these expenses by providing a skilled team, removing the need for hiring and training. This cost-effective approach ensures comprehensive and adaptable IT management, optimizing operational expenses while enhancing efficiency through adept workflow management and automation.

4. Scalability

As technology needs evolve, the capability to adjust systems accordingly becomes vital. Managed Services offer real-time support, enabling adaptable scaling aligned with specific business demands. This includes the flexibility to scale systems up or down based on evolving requirements. With a range of services encompassing proactive monitoring, reporting, data managed storage services, and more, a Managed Services partner equips your systems for peak scalability and value.

5. Avoid Costly Downtime

Customized and upgraded software systems can become increasingly challenging to maintain over time. Even a minuscule moment of downtime in a critical enterprise system can wreak havoc on the entire business, affecting employee morale, tarnishing the business’s reputation, and eroding customer loyalty. Managed Services adopt a proactive stance in IT monitoring and management, enabling preemptive action before issues arise. Employing real-time monitoring, they swiftly identify, diagnose, and troubleshoot problems, effectively preventing costly downtime.

6. Access New Technology

Adapting to technological advancements can be a challenge for businesses of all sizes. Consequently, many companies operate using outdated software, exposing them to vulnerabilities and inefficiencies. Managed Service Providers provide continual access to cutting-edge technology, guaranteeing secure and optimized software performance.

7. Strengthen Security

Even with a competent in-house IT department, you shouldn’t underestimate cyber security threats. Some organizations may lack the resources to adequately protect their IT systems, making them vulnerable. Managed Cyber Security Services offer preemptive measures and infrastructure, fortifying against attacks and supporting existing IT departments.

8. Enjoy 24/7 Support

Managed IT Services offer uninterrupted support, maintaining the seamless operation of your IT systems at all times. Whether addressing minor glitches or significant issues, their reliable service ensures prompt solutions. With proactive monitoring and immediate bug resolution, problems are swiftly handled, often without your awareness of their occurrence.

9. Vendor Management Solutions

Managing multiple vendors for IT equipment can be burdensome for businesses. Managed IT Service Providers streamline this process by handling hardware and software vendors on your behalf. This simplifies technical intricacies and ensures access to optimal equipment rates in the market.

10. Leverage Cloud Solutions

Cloud computing presents advantages such as scalability, cost efficiency, and enhanced performance. Cloud Managed Services offer comprehensive systems with heightened accessibility and security. This facilitates real-time access to company data across diverse networks and devices, providing a robust cloud-based solution.