From Insights to Action: Our Thoughts, Discoveries, and Stories of Success

Healthcare Call Centers and AI: Enhancing the Patient Experience

At first glance, losing call center staff might not seem as urgent as a hospital facing a nursing shortage. However, these professionals serve as a crucial link between patients and their care–handling everything from scheduling appointments to addressing urgent concerns. When healthcare call centers experience…

Kevin Torf Talks Crisis Management on the Risk Management Show

In a compelling episode of the Risk Management Show, a podcast hosted by Boris Agranovich, T2Group Chief Executive Officer and Managing Partner, Kevin Torf, provides a wealth of insights. With more than 30 years of experience in the tech industry, Kevin has established himself as…

T2Group’s Kevin Torf Appears on No Limits Leadership Podcast

T2Group CEO and Managing Partner, Kevin Torf, recently appeared on the No Limits Leadership podcast hosted by Sean Patton. In Episode 65 titled “Tech Moves Faster Than Your Team—Here’s How to Catch Up,” Torf shared valuable insights drawn from over 40 years of leadership experience….

Kevin Torf Appears on Management Blueprint Podcast

In a recent episode of the Management Blueprint podcast, host Steve Preda engaged in a compelling conversation with Kevin Torf, Chief Executive Officer and Managing Partner of T2Group. The discussion explored Kevin’s journey in technology consulting, his passion for effective project management, and the innovative…